Reviews for PONTLANDS PARK HOTEL, GREAT BADDOW
4/5 from Matt
3 years ago
3 years ago
Visited for a birthday lunch in the function room. Staff were attentive and the food was OK. The entrance area to the room has its own bar and direct access to loos which means it is self-contained. Good location being only five minutes from the A12. Recommended.
4/5 from Alan
3 years ago
3 years ago
New Year’s Eve evening meal and Music, all good and rooms very clean and comfortable.
Errors with our bills and one of our friends the next day tainted the whole experience, our friends were refunded after a lengthy conversation, we didn’t realise until we read our bank statement, £18.
Food & drinks: Food and drinks were good however the next morning when checking out we had a bill for 4 drinks added to our bill that we didn’t purchase, £18. Our friends also had a bill for £35 pound for brandy’s which we didn’t have an enjoyable new years meal and venue spoilt by mistakes with the bills tainted the evening.
2/5 from Daryl
3 years ago
3 years ago
We have been having our Christmas party there for years. Always has been really good.......this year however, they decided to close the party early, not only that ,last orders was rung 40 minutes before the earlier time. My team work hard all year, they deserve a good celebration. The vast majority left feeling disappointed. When I spoke to the manager( not complaining but suggesting) that I thought was not a good idea. I was told that they can't change things just for me. Actually I normally take 40 to 50 people each year. It wasn't just my bunch, many people were moaning. I can only imagine that the person who suggested the change ,doesn't have much Christmas spirit, and too much money., as they lost a lot of income. If this is the case, maybe stay open, and give the profits to a local Charity. .............Just responding to your reply. i felt a need to write the review because of the way my comment (not complaint) was dealt with at the time, maybe you should be disappointed with your manager, rather than being disappointed with me. i had two of my managers with me during the conversation and they were more unhappy than I. All that was needed was 'leave it with me' or 'we will take you your comments on board'.
5/5
3 years ago
3 years ago
My Mum, daughter and I had Christmas Day lunch here. I cannot praise it highly enough. The food was plentiful and delicious and the staff were first class. They made the atmosphere so welcoming, as did the fellow diners, we would definitely do this again.
5/5 from M
3 years ago
3 years ago
We had the best family lunch on Christmas Day 2023, the food was amazingly good and plentiful. As always all the staff welcomed us and the service was brilliant as was the quality of the food. We had our wedding here in March 23 and would highly recommend this hotel. Perfect in every way.
5/5 from Fay
3 years ago
3 years ago
I cannot praise this hotel more. My sister and I enjoyed Christmas lunch there this year and had a great time . Firstly the food was excellent and more than enough to satisfy even the largest of appetites. Secondly the service was friendly …
5/5 from Tony
3 years ago
3 years ago
I had the pleasure of attending the venue for a work Christmas party on the 2nd of December and I was pleased by the all-round experience.
A beautiful building, with fantastic decoration and atmosphere. Food was delicious and the service exemplary; particularly from a young lady whose name I believe is Diana/Diane. Bar staff were also extremely helpful and friendly. Would definitely recommend to friends for a similar experience. Thanks again to all the staff! (From the guy who decided to dress as an elf)
5/5 from Chris
3 years ago
3 years ago
I have to be honest and state that I dislike ‘catering’ for a large number of people and normally find that the quality/quantity is poor. I would always prefer an a la carte menu where I choose on the night, but equally accept this is just …
5/5 from Andy
3 years ago
3 years ago
Attended one of the hotel’s Christmas Party Nights with forty of our car club members. What an excellent evening. Well organised, great food, great service and a chance for a little bop for those that still can! Those that stayed the night slept comfortably and enjoyed an excellent breakfast. Well done and thank you.
5/5 from Linda
3 years ago
3 years ago
Yesterday my daughter held her 30th Birthday celebrations in the Conservatory suite.|The receptionist was friendly and efficient.||Toni was in charge of our evening and was brilliant, friendly and welcoming to us all. Nothing was too much …